Cookie Policy
How RihlaTransit uses cookies to enhance your experience.
Last Updated: 4 September 2026
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help the website remember information about your visit, such as your preferences, and make your experience more efficient and personalised.
Cookies are widely used to make websites work better and to provide useful information to website owners about how their sites are used.
📌 Key Point: Cookies are not viruses, malware, or spyware. They cannot access your device's files or personal information stored on your device.
2. Why We Use Cookies
RihlaTransit uses cookies for the following purposes:
- ✅ Keep the website working correctly — Ensure core functionality such as navigation and security
- ✅ Remember user preferences — Save your language or region preferences
- ✅ Improve website performance — Optimise loading times and overall experience
- ✅ Understand how visitors use the website — Analyse page views, clicks, and user journeys
- ✅ Enhance security — Help protect against fraud and unauthorised access
3. Types of Cookies We Use
Required for the website to function properly. Used for session management, security, and core features. These cookies cannot be disabled, but you can block them via your browser settings.
Remember your language preferences, region settings, and other choices to improve your experience. These are non-essential and require consent.
Help us understand how visitors interact with our website by collecting anonymous data on page views, popular sections, and user behaviour. We use Google Analytics for this purpose.
We do not currently use marketing cookies. If we add them in the future (e.g., for advertising campaigns), we will update this policy and request your explicit consent.
🔑 Consent Required: Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR), we only set non-essential cookies (preference, analytics) after you have given your explicit consent via our cookie banner.
4. Third-Party Cookies
We use the following third-party services that may place cookies on your device:
Used to analyse website traffic and user behaviour. Data is anonymous and aggregated.
Used to display location maps and route information. May set cookies for functionality.
Used for secure payment processing. Stripe cookies are essential for completing transactions.
Used to protect our website from spam and abuse. May set cookies for security validation.
📌 Note: These third-party services have their own privacy and cookie policies. We recommend reviewing their policies for more information on how they process your data.
5. Managing Cookies
You have control over cookies. Here's how you can manage them:
5.1 Cookie Banner
When you first visit our website, you will see a cookie banner that allows you to:
- ✅ Accept all cookies (both essential and non-essential)
- ❌ Decline non-essential cookies (only essential cookies will be set)
5.2 Browser Settings
You can also manage cookies through your browser settings. Most browsers allow you to:
- 👁️ View cookies stored on your device
- 🗑️ Delete some or all cookies
- 🔧 Block cookies from specific websites
🔗 Helpful Links:
Google Chrome •
Mozilla Firefox •
Apple Safari •
Microsoft Edge
⚠️ Important: Disabling essential cookies may prevent our website from functioning properly. Some features may not work as expected.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, the technologies we use, or legal requirements. The latest version will always be published on this page with the "Last Updated" date at the top.
We encourage you to review this policy periodically. Significant changes will be notified to you via a notice on our website.
7. Contact Us
If you have any questions about our Cookie Policy or how we handle your personal data, please contact us:
Company Name: RihlaTransit
Email: help@rihlatransit.com
Phone: +44 (0) 000 000 0000
Address: London, United Kingdom
✅ This Cookie Policy is compliant with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).